Earrings Returns Policy
Please note that earrings are not eligible for returns or exchanges for change of mind as per our returns policy.
A tree is strong and its roots run deep. ASTRA Tree of Life celebrates growth, movement and life’s direction. The lush greenery connects to the love in your life, the trunk and many branches represent life’s many journeys, while the moving stones within the jewellery symbolise the hearts of those you love and cherish the most.
ASTRA jewellery is created for you to tell your own story. What you will receive: The story name is engraved on your piece; story card describing the design; gift card included to personalise your gift. ASTRA jewellery is handmade and is 100% water proof
Read more information regarding our Product Disclaimers.
|1-3 Business Days
|1-3 Business Days
|7-14 Business Days
|1-3 Business Days (Metro)
1) Important Dispatch Notes:
- Please allow 1-3 business days for your order to be shipped.
2) Important Shipping Notes:
- Please allow 7-14 business days (after receiving Shipping Confirmation) to receive your Standard Post parcel.
- Please allow 1-3 business days (after receiving Shipping Confirmation) to receive your Express Post parcel.
3) Important Delivery Notes:
- ALL orders require signature on delivery. If you are not home, your parcel will be taken to your nearest post office for collection.
Important Returns Notes:
Wallace Bishop Outlet offers 21-day (after being received) returns for change of mind. Please ensure your item/s meet our returns policy. Merchandise must be in new and saleable condition and accompanied by the original sales receipt and original packaging. Item/s may be exchanged for another item of the equivalent value.
You can return your item/s to the below address but please note, return costs will not be reimbursed for change of mind returns.
ATTN: Wallace Bishop E-Outlet
55 Doggett Street, Newstead 4006 QLD
Important Refunds Notes:
Refunds will be issued back to the original payment method used. Please allow 3-7 business days to receive your funds.